⚡ Our Products & Services

The Complete
Communications Stack

Every tool your business needs to reach, engage, and convert customers — across every channel, powered by AI.

Channel

RCS Messaging

App-Like Experience in SMS

Rich Communication Services (RCS) is the next evolution of SMS — delivering app-like messaging experiences directly in the native messages app. With VORTEXAI LIMITED's RCS platform, you can send verified, branded messages with rich media, interactive carousels, action buttons, and real-time delivery receipts. No app install required.

Verified sender branding & logo
Rich media: images, video, carousels
Interactive CTA buttons
Read receipts & delivery analytics
Fallback to SMS when RCS unavailable
Google RCS partnership certified

Use Cases: Banking alerts, retail promotions, event ticketing, OTP delivery

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📱
Channel

WhatsApp Business API

Engage on the World's #1 Messaging App

Connect with over 2 billion users on WhatsApp through our official Meta Business API integration. Automate conversations, send rich media, run customer support at scale, and build lasting relationships on the channel your customers love most.

Official Meta Business Solution Provider
Automated template messages (HSM)
Two-way conversational messaging
Rich media: images, docs, voice, video
WhatsApp Flows for in-chat experiences
Full analytics and CSAT tracking

Use Cases: E-commerce order updates, banking support, insurance renewals, appointment reminders

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Channel

Smart SMS

Reliable, Intelligent, Compliant SMS at Scale

SMS isn't dead — it's evolved. VORTEXAI LIMITED's AI-driven SMS platform delivers messages with 97%+ delivery rates, intelligent routing, and full regulatory compliance. From OTPs to promotional blasts, our infrastructure ensures every message counts.

97%+ delivery rate, industry-leading
AI-optimized routing across operators
DLT registration & compliance built-in
Real-time delivery tracking dashboard
Bulk SMS with personalization tokens
Two-way SMS for conversational flows

Use Cases: OTP verification, transactional alerts, bulk marketing, appointment reminders

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✉️
AI Product

AI Voicebot & VoIP

Conversational AI That Replaces IVR

Stop making customers press 1, then 2, then 9. Deploy AI-powered voicebots that understand natural language, handle queries intelligently, route calls smartly, and provide 24/7 self-service — with smooth handoff to human agents when needed.

Natural language understanding (NLU)
Multi-lingual voice support
Intelligent call routing & fallback
CRM and ticketing system integration
Real-time transcription & analytics
DTMF fallback for older devices

Use Cases: Customer support IVR replacement, lead qualification, appointment booking, payment collection

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Channel

Email Campaigns

Emails That Don't Get Ghosted

Send emails that actually get opened, read, and acted on. VORTEXAI LIMITED's email platform combines personalization, smart send-time optimization, and deep analytics to maximize engagement — whether you're sending transactional emails or full marketing campaigns.

Drag-and-drop email builder
AI-powered send-time optimization
Advanced segmentation & personalization
Open, click, and reply tracking
Automated drip campaign sequences
DKIM/SPF/DMARC compliance built-in

Use Cases: Onboarding sequences, newsletters, transactional emails, re-engagement campaigns

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Platform Product

Broadcast

Smarter Multi-Channel Messaging at Scale

The Broadcast engine lets you run automated, AI-optimized campaigns across all channels simultaneously. Set your audience, craft your message, choose your channels, and let VORTEXAI LIMITED's AI handle the rest — from timing to channel selection to A/B testing.

Unified multi-channel campaign manager
AI-driven channel selection per user
Advanced audience segmentation
Real-time performance dashboard
A/B and multivariate testing
Cost optimization across channels

Use Cases: Marketing campaigns, product launches, seasonal promotions, re-engagement drives

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AI Product

AI Chatbot Builder

No-Code Bots That Actually Work

Build and deploy intelligent conversational bots across WhatsApp, Web, SMS, and RCS — without writing a single line of code. Our visual flow builder, combined with NLP and LLM-powered intent recognition, means your bot handles real conversations, not just FAQs.

Visual no-code flow builder
LLM-powered natural language understanding
Multi-channel deployment in one click
Live agent handoff with full context
Deep CRM and helpdesk integrations
Bot performance & CSAT analytics

Use Cases: Customer support automation, lead generation, product recommendations, appointment booking

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📅 Request a Demo

Let's Find the Right Solution for You

Book a personalized 30-minute session and we'll recommend the best product mix for your use case and industry.